Responsibilities:

Responsibilities include Internal Help Desk Support and resolving incidents via phone

Requirements:

• Candidate must possess at least a Vocational Diploma/Short Course Certificate or Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or other relevant courses
• With understanding of SMTP message flow, basic security concepts, Active Directory and its relationship to Exchange and profile setup, an advantage
• With basic understanding of troubleshooting steps that need to take place for connectivity issues relating to email delay
• Excellent client-facing communications skills, written and verbal
• Capable of working in a team and multi-tasking environment